FAQs
Orders
How do I change my shipping method after placing an order?
Unfortunately, once the order is placed, you will not be able to change the shipping method. Be sure to double check before clicking go-ahead!
What are the OPPO warranty policy?
For the OPPO warranty policy, please refer to https://support.oppo.com/pk/warranty-policy/. (OPPO Website-Support-Warranty Policy)
Payment
What Payment Methods Are Accepted?
OPPO Store accepts a variety of payment methods. You can choose one of the following payment methods COD, Advance Payment, Debit Card/Credit Card.
When will be the Advanced payment deadline after placing the order?
After placing your advanced payment order, your item(s) will be reserved only for 2 hours. You will have to place another order if the payment is not finished within 2 hours. Please note that the stock availability cannot be guaranteed if you miss the payment.
What should I do if there is a payment error?
Please refer to the instructions in the error message - we have tailored them to be as helpful as possible in every scenario. If the error still exists, try placing a new order or contacting us via OPPO Chat Support or 03-108-888-789 (9:30- 18:30, Mon to Fri).
Shipping
Which delivery carrier do we choose?
For delivery, we used express service of TCS courier.
Do I need to pay for the shipping fee?
Free shipping for any item.
When will I receive my package?
We would make every effort to deliver your order within 1-5 business days.
If there is a delay, we would notify you via email and provide estimated delivery date to you after you placed an order.
